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Frequently asked questions

Frequently asked questions.

Can you make Disney / Marvel characters?

Sorry these are copyright, I believe you can make 1 or 2 for your personal use, but as Tawny Barn is a business, I can’t make anything that’s copyright.

I bought an MDF shape from someone else, can you make one for me?

Sorry no, the original maker owns the copyright..

Can you make me a bigger version of your designs?

Yes I can easily scale designs up to 50cm or down to about 3cm.

Why is there a child safety warning on your products?

My products are not toys, they are craft supplies, but some are “child appealing”. I asked my local Trading Standards department to assess my products. Some shapes are fragile and small pieces could break off, causing a choking hazard for young children. So all shapes are labelled “not suitable for children under 3 years old”. All products must be safe, the relevant safety standard is “Toy Safety EN71”, even though they are not toys.

Are MDF products suitable for children?

No, I sent plywood and MDF samples to be tested. The plywood passed “chemical transfer” conforming to EN71-3. The lab advised me not to waste money having the MDF tested. Because it was unlikely to pass. My MDF products are safe for adults to use. But should be protected with a coat of child safe paint, before they are handled by children, of any age.

Why do you prefer to sell plywood instead of MDF?

There are 3 reasons:

1 I know my plywood is safe for children to handle, because it’s tested to EN71-3.

2 Plywood is safer for me to manufacture, because MDF dust is dangerous. Laser cutting MDF also produces toxic smoke fumes.

3 It’s more environmental friendly, because of the extra chemicals used to make MDF.

How much do you charge for delivery?

Orders over £2.50, are delivered Free of charge. I charge £1 to cover the P+P costs of small orders under £2.50.

When will I receive my order?

I send deliveries by 1st class post, order before 2PM I can usually post it the same day. Most are delivered the day after you order. But a few may take a little longer.

Collection from Tawny Barn also welcome. Please Contact us first.

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